Scale
Hand Over the Running, Keep the Control
CRI takes ongoing responsibility for an application, platform or delivery function against agreed service levels.
Managed services suit work that is essential, continuous and not where your competitive advantage lies. You keep ownership and direction; CRI takes accountability for delivery against agreed service levels and reports against them.
Capabilities
What This Includes
Managed application services
End-to-end responsibility for the operation and improvement of specific applications.
Managed cloud operations
Monitoring, patching, cost management and incident response for cloud environments.
Managed data operations
Pipeline monitoring, data quality management and reporting support.
Managed QA
Ongoing test execution, automation maintenance and release verification.
Service level management
Defined targets, transparent measurement and regular service review.
Continuous improvement
Service that gets measurably better over the contract term, not just maintained.
How We Deliver
A Process Built for Accountability
Every engagement follows the same path, whether we are building a product from scratch or standing up a dedicated team inside your organization.
- 01
Discover
Understand the business objective, constraints and current-state systems before proposing anything.
- 02
Design
Define architecture, user experience and a delivery plan with clear scope and success measures.
- 03
Build
Engineer in short cycles with continuous testing, code review and demonstrable progress.
- 04
Implement
Migrate data, integrate systems, validate with users and deploy with a controlled cutover.
- 05
Optimize
Measure real usage, tune performance and cost, and close gaps found after go-live.
- 06
Scale
Extend the solution and the team as demand grows, through the engagement model that fits.
Questions
Common Questions
How are managed services priced?
Ready to Expand Your Technology Horizon?
Let's build the right solution, assemble the right team and move your business forward.